See attached doc
Control Phase, Part One—Mitigating Unwanted Consequences
First, read Chapter 9 in
The Essential Workplace Conflict Handbook. Additionally, review the
CONTROL Supplementary Document
. In your initial post, address the following:
·?
· What are your thoughts on how the other phases of DMAIC help you understand what specific unwanted consequences you may need to control?
· How will you apply your understanding of Control to your organization’s specific conflict or to the Garden Depot case study?
350-450 word excluding references, APA format and a minimum of 3 references